Test - FAQ

SHIPPING

How much is shipping?
It varies depending on the size of your order. Rates are calculated based on the total weight of the products in your shopping cart. Shipping is free for orders over $99 to USA shipping destinations.

How long does it take for a package to arrive?
We ship your package out within 1-2 business days of your order. Packages typically take 5-10 days to arrive at your door after purchase, but in most cases, they will arrive sooner. One exception is the posters, which are shipped in separate packages and typically take about 1-2 weeks to arrive to our customers.

What are the products shipped in?
We ship our products in poly mailers, padded mailers, study boxes and mailing tubes. We make an effort to use recyclable packaging as much as we can. EcoEnclose is one of suppliers of eco-friendly packaging materials.

Can I track my shipment?
Yes, once your order has been processed and shipped you will receive a shipping confirmation email with tracking information included. This email may end up in your spam folder, so check there if you don't receive it in a timely manner. If you still don't see it, contact us to let us know and we will follow-up with the info for you.

Do you offer expedited shipping?
All orders are shipped via USPS First Class or Priority Mail. At this time, we do not offer faster shipping options.

Do you ship internationally?
Currently, we only offer up international shipping to our neighbors in Canada. We are open to considering shipment to international locations depending on the cost, so shoot us an email to let us know the product you are interested in, along with the shipping location, and we'll see if we can make it happen.

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We appreciate you supporting our small business during this uncertain time. If you haven't already signed up, join our email list for updates on new products in our online store and other ADK-related content.

Be well,

Evan, Hilary, and Lucy 🐾